Privacy Policy for Casino Flamez

Effective Date: August 1, 2026

Welcome to Casino Flamez. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.casinoflamez.nz, in accordance with New Zealand privacy laws, including the Privacy Act 2020.

1. Information We Collect

We collect information that identifies, relates to, describes, or is capable of being associated with you (“Personal Information”). This includes:

Personal Identification Information: name, date of birth, email address, phone number, postal address, and other contact details.
Account Information: username, password, transaction history, and preferences.
Payment Information: credit/debit card details, bank account information, and billing address.
Technical Data: IP address, browser type, operating system, device information, and usage data collected through cookies and similar technologies.
Verification Information: documents or data required to verify your identity as part of our compliance with regulatory requirements.

2. How We Collect Your Information

We collect your information in the following ways:

When you register an account or update your profile on our site.
When you make deposits, withdrawals, or other transactions.
Through your use of our website and services, including via cookies and tracking technologies.
When you contact our customer support or participate in promotions.

3. Use of Your Information

We use your Personal Information to:

Provide, operate, and maintain our services.
Verify your identity and comply with legal and regulatory obligations.
Process transactions and manage your account.
Communicate with you about your account, promotions, and updates.
Improve our website, services, and customer experience.
Prevent fraud and ensure security.

4. Disclosure of Your Information

We may share your Personal Information with:

Service providers and partners who assist us in operating our business, such as payment processors, identity verification services, and IT providers.
Regulatory authorities, law enforcement, or other government agencies as required by law or to protect our rights.
Third parties in connection with a business transfer, merger, or acquisition.

All third parties are required to protect your information in accordance with this Privacy Policy and applicable laws.

5. International Transfers

Your information may be transferred to, stored, and processed in countries outside New Zealand. We ensure that any such transfers comply with New Zealand privacy laws and that appropriate safeguards are in place.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.

7. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction.

8. Your Rights

Under the Privacy Act 2020, you have the right to:

Access your Personal Information held by us.
Request correction of inaccurate or incomplete information.
Request deletion of your Personal Information, subject to legal and contractual obligations.
Withdraw consent where processing is based on consent.
Complain to the Privacy Commissioner if you believe your privacy rights have been breached.

To exercise these rights, please contact us using the details below.

9. Retention of Information

We retain your Personal Information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If we become aware that we have collected information from a person under 18, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with a revised effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Postal Address: Casino Flamez, 123 Gaming Street, Auckland 1010, New Zealand
Phone: +64 9 123 4567